Anglian Water to visit Scunthorpe as part of its biggest ever customer consultation
Anglian Water is taking to the streets of Scunthorpe this week to ask customers how money raised from their bills should be spent.
Teams of staff will be visiting Scunthorpe town centre on Thursday, February 28.
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A water meter
Last month saw the company launch its biggest ever customer consultation - Discover, Discuss, Decide.
The campaign was set up to ask people how they think Anglian Water should keep bills fair and affordable while tackling challenges like population growth and climate change.
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Their opinions will play a key role in shaping the company's business plan which goes to the regulator, OFWAT, next year.
In it, the company must make its case, laying out the areas it believes need investment, and will ultimately decide how much Anglian is allowed to raise from bills until the end of the decade.
Antony Innes, from Anglian Water, said: "This consultation is the opportunity for customers to share their opinions and help shape the future of our region.
"What our customers tell us really will influence our investment plans and the size of customers' bills over the next five years.
"We're going out to town centres across the region to make it even easier for people to have their say and not miss this opportunity. We really do want to know what you think, and the more opinions we can get the more weight they will carry with our regulator."
Staff in town centres will be encouraging people to take part then and there, as well as entering participants into a prize draw for hundreds of pounds worth of shopping vouchers.
Antony continued: "In every area of work, be it maintaining our pipes, pumps and treatment works, protecting the environment, or making sure supply matches demand; we have to decide where our priorities should be.
"We have to balance people's different needs and expectations while keeping bills fair and affordable.
"Hundreds of people have already made their opinion count using the online consultation and at similar stands across town centres earlier this week. But we want as many people as possible to have their say and join in on the discussion to help shape the region's future."
The consultation runs until March 10th and you can take part now by visiting www.discoverdiscussdecide.co.uk or coming along to the session in Scunthorpe.
Comments
by IT_MAN
Monday, February 25 2013, 8:11PM
“They had a very polite guy last Saturday filling in a survey on his laptop, but he said no one wanted to give him a few minutes, he was shocked when I accepted.”