East Midlands Ambulance Service criticised for response times in rural areas

East Midlands Ambulance Service has been criticised in the House of Commons for slower response times in rural areas.

The debate came ahead of the completion of a business case outlining possible answers to the problem, due for publication on March 25.

Meanwhile ambulance staff said they had an increase in the number of life-threatening 999 calls at the start of winter – as they failed to reach patients quickly enough in November.

Phil Milligan, East Midlands Ambulance Service chief executive said: "In September 2012, we published proposals and launched a three-month consultation aimed at helping us shape plans to make changes that will improve the service for patients and our staff who deliver clinical treatment and care.

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"We have received feedback during the consultation and are reviewing additional options as a direct result.

"Final plans go to our 25 March 2013 Trust Board and a decision will be taken then."

An EMAS 'Being the Best' webpage was launched at the start of the consultation and was updated throughout and at the conclusion of the consultation. The page continues to be updated and you can access it via http://www.emas.nhs.uk/get-involved/being-the-best-consultation