New online system will "improve customer service" provided by North Lincolnshire Council
A NEW online system will provide a "higher standard of customer service", say North Lincolnshire Council.
The council is making it easier to contact them by launching an online Self Service Portal this month.
This new service will allow people to do everything from buying Normanby Hall season tickets, applying for jobs, travel passes and free school meals, to requesting a bin collection calendar.
People can also report flytipping, noise pollution and changes in circumstances.
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By creating an account it will mean that people's contact information will automatically be completed when filling in a form, and they can also view the history of previous activity and track the progress of any enquiries.
Cllr Neil Poole, cabinet member for policy and resources
at North Lincolnshire Council, said:
"The Self Service Portal is a fantastic way of bringing
all council services together in one place, providing a quick and convenient
service for people in North Lincolnshire. It will also mean we are available
for residents to contact us at a time that suits them.
"The portal will allow people to check on the progress of
any enquiries that they have made as well as look at any previous enquiries or
forms they have completed. It will save people a lot of time as they won't have
to search for the forms on the council website; they will be easily found in
the services list or the A to Z of forms.
"It is important to keep up-to-date with the latest
technologies and this facility is going to improve the customer service
provided by the council."
People can access the portal by visiting www.northlincs.gov.uk/quickclick