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Scunthorpe jobs at risk after Laneham Street enquiry centre is marked for closure

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Saturday, March 16, 2013
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ShaunRingwood

JOBS in Scunthorpe are at risk after HM Revenue and Customs (HMRC) announced the closure of all of its Enquiry Centres.

The 281 centres will be closed by the UK tax authority in an attempt to save money, which could affect jobs at the centre on Laneham Street, Scunthorpe.

  1. The HM Revenue and Customs Enquiry Centre on Laneham Street in Scunthorpe

    The HM Revenue and Customs Enquiry Centre on Laneham Street in Scunthorpe

The Scunthorpe centre, located at Job Centre Plus in the Crown Buildings, will be replaced by a telephone service and home visits along with the other branches nationwide.

Roughly 1,300 jobs will be at risk nationwide, but HMRC aims to deploy staff elsewhere if possible.

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HMRC believes the move could save £13million per year by closing the centres, which is due to take effect from 2014.

Lin Homer, HMRC's chief executive, said: "HMRC is dedicated to providing help to customers who need it. This new service will enable us to tailor that help in a way that works better for customers and is more flexible and affordable than the service we currently provide. 

"We will give a more specialised phone service for customers whose affairs can be resolved over the telephone, and face-to-face help to those who need it, visiting them at a place convenient to them, saving them both travel and time. HMRC will provide a more modern and accessible service that will target the right support to customers who need it, where and when they want it."

The tax authority said that the number of people using the Enquiry Centres across the UK had halved from five million in 2005-06 to 2.5 million in 2011-12.

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6 Comments

  • Profile image for EpworthBrewer

    by EpworthBrewer

    Sunday, March 17 2013, 9:51PM

    “Do I still need to hide my money under the mattress that's what I want to know ?”

  • Profile image for SammyTheSnake

    by SammyTheSnake

    Sunday, March 17 2013, 5:45PM

    “Why the red arrows for Timothylngbit? We are all victims of government bailing out banks & foreign wars that are not exactly defending our shores. If closing these offices means they may miss collecting some tax then that's a good thing. There are no poor MP's or Lords, how many have fingers in banks & weapons manufacturers? And to keep my roof over my head each month means I have nothing left. Petrol Tax, Food Tax, Heating Tax, Water Tax, VAT, Income Tax, but hey!, as long as we've given £16 billion to African Warlords, that's ok. As long as there is a feeding frenzy for lawyers over a £50 billion railway, that's ok. As long as we give £50 million to Brussels each day in exchange for some crazy laws, that's ok.
    Don't get me started on tax, I may self combust.”

  • Profile image for englander61

    by englander61

    Sunday, March 17 2013, 12:14PM

    “Plenty of red arrows , when office is open.”

  • Profile image for TimothyIngbit

    by TimothyIngbit

    Saturday, March 16 2013, 8:11PM

    “We are not "customers" of HMRC. We are its victims.”

  • Profile image for FHall

    by FHall

    Saturday, March 16 2013, 1:41PM

    “No weather today?”

  • Profile image for TFiLive

    by TFiLive

    Saturday, March 16 2013, 12:50PM

    “It's a start”

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