Steve Benfield , managing director of The Beech Consultancy, on boosting staff morale
Keeping morale high can be a matter of making some small but impactful adjustments that can have a large payoff.
Here are my top tips:
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Recognise individual employees: Praise at staff meetings, or take the time to thank them personally.
Show employees the results of their hard work.
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Enable them to take responsibility: All employees can point out inefficiencies, but not all feel empowered to do so. Listen and involve.
Know your people and what's important to them, including their families.
Make sure top management is available, listening, and engaging.
Offer development and support: One of the top reasons employees leave a company is lack of development opportunities
Do small things with big personal impact: Reward staff with small things, such as the option of working from home.
Be open, honest and keep staff in the loop: When employees are only given part of the story, they are left to fill in the blanks with gossip and worry.
Make the office fun and healthy: No one wants to leave a place where they are having fun. Small, inexpensive gifts, food and refreshments, and making sure breaks happen make the environment more pleasing to be in.
Ask employees what motivates them.
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