Your views on GP practices is just what doctor ordered

Who Cares is the Local Involvement Network for health and adult social care in North Lincolnshire.

One of its roles is to investigate complaints about services and write reports for the commissioners of the services concerned.

Over the past few weeks, volunteers and staff from Who Cares have been busy finding out about people's experiences with their GP practices.

A questionnaire went out to all Who Cares members with the October newsletter.

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Volunteers and staff have also been out and about talking to people in venues as far apart as Crowle to Barrow-Upon-Humber, via Ashby and anywhere else where people gather.

This included the annual general meeting of Voluntary Action North Lincolnshire, held last month.

The survey follows on from research conducted in 2009. It asks how easy it is get an appointment, whether it's possible to see the same doctor regularly and if consultations are long enough.

So far, more than 200 people have responded to the survey – watch this space to see the findings. You can also fill in the questionnaire via the Who Cares website, available at www.who-cares-online.org.uk where there is a link on the front page.

Who Cares will also shortly be carrying out some research into care for the elderly.

If you or a member of your family have any experiences within the past 12 months that you wish to share, both good and bad, the group would like to hear from you.

To participate in the research, contact Who Cares at who.cares@vanl.org.uk or alternatively call 01724 845155.

All Who Cares research is kept anonymous, although a few statistics are collected to help with getting an appropriate sample.